A – SERVICE REQUESTS SUBMITTED THROUGH THIS PORTAL ARE REVIEWED ON BUSINESS DAYS. IF IT IS A AN EMERGENCY THAT PERTAINS TO THE COMMUNITY’S COMMON AREAS PLEASE CALL 239-454-1101, 24/7. ALL OTHER EMERGENCIES THAT MAY BE LIFE THREATENING, PLEASE CALL 911.
A – SERVICE REQUESTS SHOULD BE SUBMITTED THROUGH THE ALLIANT PORTAL. IF THERE ARE ISSUES WITH SUBMITTING THROUGH THE PORTAL AN EMAIL CAN BE SENT TO ALLIANT (APMSUPPORT@ALLIANTPROPERTY.COM) WHICH WILL BE TURNED INTO A PORTAL SERVICE REQUEST. PLEASE TRY AND AVOID CALLING ALLIANT DIRECTLY UNLESS IT IS AN URGENT SERVICE REQUEST.
A.-In general, a question about anything in the Palm Colony neighborhood should first be directed to the Palm Colony Community Association Manager, ALLIANT PROPERTY MANAGEMENT. They can be reached at APMsupport@alliantproperty.com or by phone at 239-454-1101.
A.- See the Architectural Change section to see what unit change requires whose approval.
A.-Owners and Renters can reserve the cabana area of the Canary Island Pool or the club house or cabana area at Ivory Cane Pool. To reserve these facilities, the owner/renter must complete a Reservations and Use Agreement. The pool itself can not be reserved.
A: For Ivory Cane, the sprinklers run on Monday, Wednesday and Saturday. For Canary Island, they run on Tuesday, Thursday and Sunday. In all cases, watering begins at 12:15 AM and takes several hours.
IF AN OWNER NOTICES ANY MALFUNCTION OF A SPRINKLER HEAD OR WATER LEAKS, THEY SHOULD IMMEDIATELY CONTACT ALLIANT PROPERTY MANAGEMENT.
PALM COLONY CONTRACTS WITH GREENSCAPES FOR ALL LANDSCAPE MAINTENANCE. ONGOING GREESCAPES RESPONSIBILITIES INCLUDE:
MOWING: ALL TURF IS MOWED WEEKLY DURING THE GROWING SEASON OF APRIL THROUGH OCTOBER AND BI-WEEKLY DURING THE SLOW GROWING SEASON OF NOVEMBER THROUGH MARCH.
EDGING: ALL HARD SURFACES ARE EDGED EVERY MOWING. ALL SOFT SURFACES (LANDSCAPE BEDS) ARE EDGED EVERY OTHER VISIT.
FERTILIZER APPLICATIONS: TURF IS FERTILIZED ON A QUARTERLY BASIS. ORNAMENTALS, PALMS AND JUVENILE TREES ARE FERTILIZED EVERY FOUR MONTHS.
ORNAMENTAL & SHRUB CARE: PRUNED TO MAINTAIN A NEAT, NATURAL, AND HEALTHY APPEARANCE ON A FOUR-WEEK ROTATION IN THE GROWING SEASON OF MARCH THROUGH SEPTEMBER AND THEN IN THE MONTHS OF NOVEMBER AND JANUARY.
PALMS: TRIMMED UP TO A 12-FOOT HEIGHT AND FRONDS ARE REMOVED WHEN BROWN OR DAMAGED.
ONCE A YEAR, MAJOR TRIMMING AND SHAPING OF ALL PALMS AT HEIGHTS EXCEEDING 12 FEET IS COMPLETED. PALM COLONY NOW HAS 205 SABAL PALMS, 19 QUEEN PALMS, 5 COCONUT PALMS, 5 THATCH PALMS, AND 110 WASHINGTONIA PALMS.
SPRAY SERVICES: DUE TO ENVIRONMENTAL CONCERNS, PESTICIDES ARE ONLY USED ON AN AS NEEDED BASIS AND ONLY IN THE AREAS HAVING A PROBLEM.
MULCHING: THIS IS A ONCE-A-YEAR PROJECT, GENERALLY DONE IN DECEMBER. IN PAST YEARS, MULCHING HAS GENERALLY BEEN COMPLETED RIGHT AFTER PALM TRIMMING. A TOTAL OF 2,130 THREE (3) CUBIC FOOT BAGS OF MULCH ARE APPLIED IN PALM COLONY. (DUE TO UNANTICIPATED IMPACTS FROM HURRICANE IAN, MULCHING WILL BE DONE IN FEB 2023 VERSUS DEC 2022)
A – TO FACILITATE THE EXPEDITIOUS HANDLING OF ALL LANDSCAPE ISSUES IT IS REQUESTED THAT UNIT OWNERS CONTACT ALLIANT PROPERTY MANAGEMENT. ALLIANT ACTS AS A CLEARINGHOUSE FOR THESE ISSUES AND CONTACTS GREENSCAPES AND/OR THE LANDSCAPE COMMITTEE FOR RESOLUTION.
PLEASE DO NOT DIRECTLY CONTACT ANY BOARD OR LANDSCAPE COMMITTEE MEMBER AND, ABOVE ALL, DO NOT CONTACT GREENSCAPES DIRECTLY OR ATTEMPT TO GIVE YOUR OWN PERSONAL DIRECTION TO GREENSCAPES CREW MEMBERS.
A – LANDSCAPING AT PALM COLONY IS BASED ON A COMMUNITY MASTER PLAN. IF AN INDIVIDUAL UNIT OWNER DESIRES ADDITIONAL PLANTINGS OR CHANGES TO THE PLANTINGS IMMEDIATELY ADJOINING THEIR UNIT, THIS SERVICE IS AVAILABLE FROM GREENSCAPES, PENDING LANDSCAPE COMMITTEE APPROVAL, AND AT THE UNIT OWNER’S EXPENSE, A REQUEST SHOULD BE SUBMITTED TO ALLIANT PROPERTY MANAGEMENT, AND THEY WILL PASS THE REQUEST ALONG TO THE LANDSCAPE COMMITTEE AND GREENSCAPES FOR AN ESTIMATE.
A – LANDSCAPE DEBRIS CAN BE PLACED ON THE CURB BY THE ENTRANCE MONUMENTS FOR PICKUP BY PELICAN LANDING OR ON THE CURB IN FRONT OF YOUR UNIT FOR PICKUP BY GRENSCAPES. PLEASE REFRAIN FROM PLACING THE MATERIAL ON THE GRASS TO AVOID DAMAGE TO THE SOD. PLEASE DO NOT PUT MATERIAL IN PLASTIC BAGS AS IT WILL NOT BE COLLECTED.
A –
MAINTAINING THE PONDS ABUTTING PALM COLONY IS THE RESPONSIBILITY OF THE CDD, NOT OUR ASSOCIATION. THE LANDSCAPE COMMITTEE WILL CONTINUE TO MONITOR LAKE CONDITIONS AND WORK WITH THE CDD’S TO IMPLEMENT ANY CORRECTIVE ACTIONS THAT MIGHT BE NECESSARY. FOR MORE INFORMATION ABOUT THE CDD, REFER TO https://www.pelicanlandingcdds.net
A.-As part of the Palm Colony quarterly fee Hulett provides an analysis and treatment plan to deal with your problem.
For service, call the Northwestern Exterminating 239-443-3353.
A.-All of the exterior lights on our condos are the responsibility of Palm Colony including the lights above the doors of units 201, 202 & 203. For service, PLEASE SUBMIT ALL OTHER ISSUES TO THE PALM COLONY COMMUNITY ASSOCIATION MANAGER, ALLIANT PROPERTY MANAGEMENT VIA THE OWNERS PORTAL
A.-The owner(s) sustaining the damage from a leak from showers/toilets/washers/etc. are responsible for correcting and paying for all damage to their unit. Palm Colony is responsible for replacing any wallboard/drywall minus any painting and/or texturing.
A.-Once every other month in the winter; every month in the summer
A.-The homeowner is responsible for paying for the repairs from any damage that a golf ball or bird might cause to our condos. Neither the golf course nor the associations (Pelican Landing or Palm Colony) bear any responsibility.